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Kerfuffle in the Kitchen

On April 1, 2013, in Boutique Hotelseffective marketingkitchenmotivationpublic, by Meg McDonough

Volunteering to service outside of one’s ordinary station, regardless of managerial hierarchy is called “Snap”.

Stormy Weather Plans

On March 26, 2013, in Banquet & CateringCatering KitchenEmergency Kitchen Planskitchenrestfinance.comSOP Storm Plans, by Meg McDonough

During a “big storm” the dining event may well be your most important role – and the most appreciated and memorable experience your guests will ever encounter.

 Don’t Follow the Lemmings Over This Fiscal Cliff 

On February 7, 2013, in Cyber critiquesManagementmanagerial leadership qualitiesPeople & Productivity, by Meg McDonough

“Get it right the first time” should be the motto across the board. When repeat poor service occurs, it just lowers the standards and morale of the operations and, not surprisingly, the business suffers.

 Focus on the Focus Group Surveys

On February 5, 2013, in Boutique Hotelsfocus groupManagementmonitoring qualityrestfinance.comSurveys, by Meg McDonough

Demand to be the best and demonstrate your willingness to change for the best and experience improvement in your F&B operations.

Guard Your Secret Recipe, Not the Secret Service – Maybe

On April 20, 2012, in appetizerscopyrightCuisine & Menusheart-healthy, legal,

recipeseared scallopssecret recipe, trademarksTrends, by Meg McDonough

Use trademarks to protect the brand identity of your company, and keep your recipe a closely guarded secret.