MENU TRANSPARENCY 2011 COMING TO A HOTEL NEAR YOU Under the new legislation, restaurants will be required to display calorie information for standard menu items as well as calories for each serving of food at a salad bar or a buffet line (e.g., LTO’s – fast food and chain restaurants).
Waiter – There’s a Dog in My Soup Limited Liability Issues and ADA Your Responsibilities When Serving Food and Beverages to Guests and Paws The airlines have certain policies affecting liability issues as it relates to passengers traveling with animals; the airlines consider them (animals/pets) as “inanimate pieces of luggage” in which limited liability would apply. Essentially, the limited liability statutes which airlines have are very similar to those which hotels have with respect to people’s property.
THE COMPELLING ATMOSPHERE OF MEDIOCRITY CHANGE YOUR FOCUS Are you falling short on customer expectations? As the director of F&B operations, is your staff compelled to exceed your sales goals?