The Internal Guests at your Hotel The Best Promoter for your F&B Operations How would you identify your fellow associates at your hotel – the Front Desk Attendant, the Reservations Clerk, the Concierge, the Director of Housekeeping, the Rooms Division Manager?
Lagniappe… A Little Extra for your Guests In the eighteenth century, when Louisiana housewives went to market to buy their rice, the merchant would throw in a couple of extra handfuls after the transaction was completed to compensate for the weight of the linen sack.
Dining with the Old Masters: DaVinci and Rembrandt: Great Artwork, Great Food, Great Concept (for your Restaurant) Dynamic, stimulating, vivid colors – a palette to please the eye. This could very well be a critic’s choice words for a well-known and highly acclaimed hotel restaurant: Picasso at The Bellagio Hotel in Las Vegas.
Guard Your Secret Recipe, Not the Secret Service – Maybe Ever have your dining patrons ask your waitstaff for chef’s secret recipe he/she uses on your best-selling appetizer, which also happens to be of interest to your competitors?
Headaches and Heartaches of a Grand Opening We all know the problems associated with new hotel openings: staffing, training, opening inventories, F&B events scheduling, etc. Some of the best-laid plans, even at a five-star resort hotel, can go awry – particularly during grand openings.
Welcome to my Complimentary Webpage Presenting Derry Church Artisan Chocolates A Review of the Derry Church Artisan Chocolates Specialty Ganache Bars Conducted by Luxury Hospitality Consultants LLC – Sarasota, Florida – May 2010 At the request of Executive Pastry Chef & Chocolatier Eric Cayton to conduct a courtesy peer review of his new-to-market specialty Ganache Bars, we are pleased to submit our comments. We received three selections consisting of a delectable variety of hand-made chocolates which are identified as follows: The Lyon Bar (a combination cream ganache of 85% & 72% cacao, enrobed in a 72% Arriba couverture, dusted with a superb Swiss cocoa powder). Our impression is that this particular item will not appeal to all chocolate consumers, particularly those with unsophisticated palettes. The cocoa powder covering created a unique consistency; however, the full flavor of this particular bar is not fully realized until you have taken several bites. It is simple yet elegant in its composition with a very pleasing finish. The ganache was a delectable component and was well complemented by the …
Focus on the Focus Group Surveys How are your hotel F&B operations measuring up to your competitors’ newly designed (or retrofitted) restaurant?
Don’t Follow The Lemings Over This Fiscal Cliff I am glad our fellow trade bloggers are sharing their own experiences about leadership qualities, lax service issues, and trying to resolve ongoing unprofessional ineptitudes.
Stormy Weather – Thyme to Play With Your Food There’s a storm coming and you have a full schedule. The hypothetical given is that this is NOT Day One of the storm, rather the week of a forecasted weather dynamic headed in your direction.
Kerfuffle in the Kitchen and other Stuff(ing) Passionate explosions in an early morning prep kitchen probably occur more often than not.
LUXURY HOSPITALITY CONSULTANTS 